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HP Photosmart C6380
Consumers have noted the following concerns, they may be of interest to you if you are researching a product before purchase.
This list may not be complete. The updating process is manual, it requires your feedback to notify us of other issues, manufacturer supplied fixes, product recalls or other information which might affect this entry. If you would like to submit an issue or other information you can do so here. or leave a comment below. All feedback is welcome.
- No document feeder
- The included cartridges are small.
- A large number of users complain that it goes through ink very rapidly.
- Many, many users state that the printer is noisy.
- A worrying number of people have stated that the printer has broken, or ceased to function correctly in less that 12 months or just outside the warranty period.
- Some users have submitted an issue regarding the reset button either not functioning or ceasing to function.
- Bloated , cumbersome, intrusive driver software. (this is the single most often complained about item for nearly every printer manufactured)
Possible work around /solution:
You can reset the printer but resetting may also reset the wireless connection.
Try these steps to reset a feature:
- press the "setup" button
- press the down arrow and try to find the resets menu for the feature you wish to reset.
- EG: for Bluetooth when you reach the Bluetooth menu press "OK then press the down arrow again until reset Bluetooth is highlighted, press "OK"
- The same can be done for other features
To reset the device the manual says
- turn off the printer
- unplug the power cord from the back of the printer.
- wait one minute
- plug the power cord back into the printer
- press the power button to restart the printer
If this fails you may need to turn off your pc as well. ~ Sent via e-mail. Thank you
If you are looking for drivers or support for this item and there is no information here or in the info box then the company listings found here may be helpful. Each company entry has links to:
- Support pages.
- Support forums
- The company homepage
- User submitted news or information relevant to the consumer.
If you would like to submit an issue of your own you can do so here. Or leave a comment below.
Sat, 09/10/2010 - 14:39
#2
Avoid this printer
Avoid this noisy printer it's not reliable, and over time expensive because of the inks.
Why can't manufacturers just make a reliable printer that doesn't nag you and has simple drivers without all the crap added.
No I don't want to buy ink from your online retailer, I don't care if the ink is 2 days past its expiration date (for ink ?) and yes I would like to be able to keep printing in black and white when any of the seldom used colours are depleted. FFS.
Fri, 05/11/2010 - 23:15
#3
Had enough
The issues here are generally correct, I had enough and bought a super cheap printer just to replace it out of frustration.
After following the instructions by cycling power, unplugging the printer and cleaning the print head 3 times, i still cannot clear this error. according to the help procedure, the next step is to buy a new print head. the printer is less than a year old and this is their fix?