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Logitech ClearChat Comfort USB Headset
Consumers have noted the following concerns, they may be of interest to you if you are researching a product before purchase.
This list may not be complete. The updating process is manual, it requires your feedback to notify us of other issues, manufacturer supplied fixes, product recalls or other information which might affect this entry. If you would like to submit an issue or other information you can do so here. or leave a comment below. All feedback is welcome.
- The evenly distributed but wide range of user review scores indicates that there is a possible issue with the consistency of build quality for this product.
- Build quality. This is not a headset to store folded or in a laptop bag. The two most frequently reported build quality issues are the USB connection is not robust (many reports of it breaking apart) and the in-line controls ceasing to function. (If this has happened to you seek an RMA, Logitech is quite good about providing replacements)
- The mic boom rotates easily and isn't intrusive, however it is not adjustable, you can not move it closer to your mouth. In some applications you may need to adjust the "mic audio boost" or "pickup" because of this.
- It is ironic that the most submitted complaint for the "ClearChat Comfort USB Headset" is that it is not comfortable for many users. The headband is reported by some users as having a tight or uncomfortable fit for larger heads. Other users mention that their ears become sore or uncomfortable after after prolonged use.
Some notes to help owners
Once you plug the headphones in, some games and applications require that they be restarted so that they can detect the change of audio output device. (this is the operating system or application default behaviour in relation to USB audio.)
Some users have reported a buzz or hum, however this problem is most often your power source and is solved after switching to a grounded laptop adapter.
See the info box below for the link that describes how to setup USB Audio in Windows Vista and Windows 7 , check your settings.
If you are looking for drivers or support for this item and there is no information here or in the info box then the company listings found here may be helpful. Each company entry has links to:
- Support pages.
- Support forums
- The company homepage
- User submitted news or information relevant to the consumer.
If you would like to submit an issue of your own you can do so here. Or leave a comment below.
I'll confirm that for me and my big head these are not comfortable. After about 45 min the tops of my ears start to ache. These seem to be targeted to people with small ears and small heads.
I have had these and the other similar logitech models with the plastic or rubberized headband,(The logitech premium) none of them was very comfortable or durable. The mic and inline controls failed on each of the models I had and it seems to be a common complaint.
Logitech products are usually so good but this design of headset is a dud. Some people swear by them but they are not for me. I might try the G35 they look larger and more plush.